Practising patience

Jo just started a new job after a long time being unemployed. They arrive at your office unannounced, extremely upset and agitated, almost incoherent with distress.

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Cues & Clues for Effective Managers

What happens when I become a manager?

When we become a manager, our lives change. We move from being responsible only for the quality and quantity of our own work to being responsible and accountable for the performance of others.

Success within the workplace is now redefined for us to include how well the team is performing, how we are managing the individuals within the team and how well we are working with our colleague managers.

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What’s your role in creating a mentally healthy workplace?

A typical job description is usually about the responsibilities and duties of the job, but what responsibilities and duties do managers and young people have to both themselves, and other workers, to ensure they are contributing to an emotionally safe workspace?

We’ve asked young people what they look for in an ideal supervisor, and asked managers what they would like to see in their employees. See the job descriptions below and see how you are contributing to a positive and productive working environment.

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Code of Conduct

A group of construction and office workers standing together and smiling.

A Code of Conduct is a document that specifies how a business expects all employees to behave and conduct themselves whilst in the workplace. The main aim of a Code of Conduct is to provide a minimum guide and expectations to staff regarding their conduct. 

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A figure of a woman looking depleted against aa red low battery icon aside a figure of a woman walking energetically against a green full battery icon

A Leave Policy is designed to inform employees of their entitlements and requirements regarding leave from work. The National Employment Standards (NES) stipulate the minimum leave entitlements for employees for all industries. Businesses may have their own award, registered agreement, or contract. Irrespective of that, those contracts and agreements cannot include leave that is less than what is specified by the NES.

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Induction & Onboarding

A senior worker relaying information to a junior worker at a construction site.

Induction forms part of the initial stages of the employee’s lifecycle. Induction is where a company introduces a new employee to their job and the organisation. Induction is an important part of teaching new employees about their rights and responsibilities a well as the terms and conditions of their employment. 

An employee’s induction should cover off any legal, compliance and workplace health and safety requirements as a matter of priority. In addition, it’s particularly important to introduce a new employee to the values, mission, vision, and culture of the organization. 

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Discipline & Termination

One employee and one supervisor are sitting in an interview setting, neither is smiling.

A Discipline and Termination policy should assist managers and employees when addressing unacceptable performance and behaviours. A discipline and termination policy should always be in alignment with the Fair Work legislation. 

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