Jo just started a new job after a long time being unemployed. They arrive at your office unannounced, extremely upset and agitated, almost incoherent with distress.
Read moreTopic: Communication & Conversations.
Managing situations and changes at work with clarity and process.
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How not to jump to conclusions
You meet Max for the first time when he comes to an interview. He is tall, thickset, wearing a black hoody, and with face tattoos.
Read moreThe Illustrated Guide to Covid Conversations
Financial Insecurity
Sue has been working with you for a few months after being unemployed for two years. Initially she was very enthusiastic and engaged, but recently she has begun to show signs of tiredness at work. You notice she is no longer bringing her lunch and seems to be withdrawing from social events after work. She approaches you to ask for an advance on her pay.
Asking questions at work – Q&As for young workers
Learn more about how to make informed choices in difficult situations using the Workplace Decision maker framework– think about what you would do and why?
Listen to the experiences of others in the audio stories to understand how they have felt and navigated tricky or sensitive situations.
See the different ways young workers or employers approach a situation and how it can make all the difference in the C.L.E.A.R scenarios and flowcharts.
Cues & Clues for Effective Managers
What happens when I become a manager?
When we become a manager, our lives change. We move from being responsible only for the quality and quantity of our own work to being responsible and accountable for the performance of others.
Success within the workplace is now redefined for us to include how well the team is performing, how we are managing the individuals within the team and how well we are working with our colleague managers.
Read morePilfering in the Workplace
You have been in your job for a number of months and are settling in and enjoying the work. You start to notice that your direct supervisor and a couple of your older workmates regularly load up their trucks on a Friday with materials from the worksite.
Do you…
Read moreFavouritism in the workplace
At your café job, it seems that the boss always gives preference to some staff over others. They get the best shifts, avoid the worst tables, and always seem to be laughing and joking with the boss.
Do you…
Read moreReporting Unsafe Behaviours
You have observed, over a number of weeks, that the new forklift driver is not following the safety lines. They don’t watch out and don’t bother waiting for other activities in the warehouse before they start pulling out items. There have been a couple of close calls, for example where someone was on the phone and didn’t hear the forklift, and it came pretty close to them before they realised because the driver wasn’t within the safety areas.
Do you…
Read moreWhat’s your role in creating a mentally healthy workplace?
A typical job description is usually about the responsibilities and duties of the job, but what responsibilities and duties do managers and young people have to both themselves, and other workers, to ensure they are contributing to an emotionally safe workspace?
We’ve asked young people what they look for in an ideal supervisor, and asked managers what they would like to see in their employees. See the job descriptions below and see how you are contributing to a positive and productive working environment.
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