Jasmine works in the office at reception. She started 12 months ago and settled in well. However, recently it has become increasingly difficult to have her working on reception as she seems to burst into tears frequently for no apparent reason and is unable to control the sadness. Jasmine is considered moody by her colleagues and as such, they are starting to avoid her. You witness Jasmine shout at a colleague when they asked her if she could print something for them for a client. The reaction was so loud most of the office heard. This has become a common response in the last 6 months when asked to perform tasks within her role description.
Read moreTopic: Supporting Staff.
Situations that require support on personal matters, mental health and/or attention outside of technical skills training.
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Family Violence
Lachie has started coming to work late looking noticeably tired and not as well-groomed as usual. You have noticed that he has become withdrawn from the team. Colleagues have commented he seems distracted.
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